Privacy Policy

Effective Date: August 5, 2026

At Snowcap Cold Brew, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit www.snowcapcoldbrew.com or make a purchase through our online store.

By using our website, you agree to the practices described in this Privacy Policy

Information We Collect

Depending on how you interact with our website, we may collect information including:

Name
Billing address
Shipping address
Email address
Phone number
Payment information (processed securely through our payment provider)
Purchase history
Information you provide when contacting us or placing an order

Snowcap Cold Brew does not store complete credit card or payment information on our own servers.

Marketing Emails

If you choose to subscribe to our email list, we may occasionally send you updates about new products, promotions, events, or company news.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in every email.

Please note that order confirmations, shipping notifications, review requests, and other purchase-related communications are considered transactional emails and may still be sent when necessary to complete your order or provide customer service.

How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Communicate with you about your order
Respond to customer service inquiries
Send shipping updates and other order-related communications
Send post-purchase emails, including requests for product reviews or feedback
Improve our website, products, and customer experience
Detect and prevent fraud
Comply with legal obligations
Send occasional marketing emails if you have chosen to subscribe to our mailing list

Cookies & Analytics

Our website uses cookies and similar technologies to help improve your browsing experience and understand how visitors use our website.

We may use analytics tools, such as Google Analytics, to better understand website traffic and improve our website over time.

You can choose to disable cookies through your browser settings, although doing so may affect certain features of the website.

Third-Party Services

To operate our business, we work with trusted third-party service providers that may process certain information on our behalf.

These may include:

Squarespace (website hosting and ecommerce platform)
Payment processors
Shipping carriers
Email marketing providers
Analytics providers
Review and customer communication platforms

These providers receive only the information necessary to perform their services and are responsible for handling your information in accordance with their own privacy policies.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to help protect your personal information.

However, no method of transmitting or storing electronic information can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to delete that information.

Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information we maintain about you.

To make a privacy-related request, please contact us using the information below.